Technical support

The task of our technical support service is to act as a link between various organisations involved in production and product sales. The technical support service is run by the production managers of our production departments manufacturing end products.

The team answers questions related to products, their manufacturing, usage, packaging and analyses, independently or together with the appropriate experts.

Our technical support service also provides comments to customer complaints insofar as these regard the functionality, appearance, packaging or impurities of products.